Frequently Asked Questions
Everything you need to know about Fairy Tales
1 General Questions
What is Fairy Tales?
What is Fairy Tales?
Fairy Tales is an AI-powered mobile app that creates personalized bedtime stories for children. Using advanced artificial intelligence, we generate unique stories tailored to your child's age, interests, and preferences.
What ages is Fairy Tales suitable for?
What ages is Fairy Tales suitable for?
Fairy Tales is designed for children aged 3-12 years. Our AI adapts the story complexity, vocabulary, and themes based on the selected age group to ensure age-appropriate content.
How does the AI story generation work?
How does the AI story generation work?
Our advanced AI algorithms use your child's profile information (name, age, interests) to create unique stories. The AI considers their favorite characters, activities, and themes to generate personalized tales that capture their imagination.
2 Features & Functionality
Can I customize stories for my child?
Can I customize stories for my child?
Yes! You can personalize stories by entering your child's name, age, favorite animals, hobbies, and interests. The AI will incorporate these elements to create truly personalized adventures.
Are the stories narrated?
Are the stories narrated?
Yes, all stories come with professional voice narration. We offer different character voices and natural-sounding AI narration to make the experience more engaging and immersive.
Can I save favorite stories?
Can I save favorite stories?
Absolutely! You can save stories to your favorites library and listen to them again anytime. This is perfect for those special stories your child loves to hear repeatedly.
Does the app work offline?
Does the app work offline?
Saved stories can be played offline once downloaded. However, creating new AI-generated stories requires an internet connection to access our story generation servers.
3 Safety & Privacy
Is Fairy Tales safe for children?
Is Fairy Tales safe for children?
Yes, child safety is our top priority. All content is reviewed to ensure it's appropriate, educational, and free from violence, scary content, or inappropriate material. We comply with COPPA and other child privacy regulations.
How do you protect my child's data?
How do you protect my child's data?
We follow strict privacy practices and comply with international child privacy laws including COPPA (US), GDPR (EU), and other regional regulations. We only collect necessary information to personalize stories and never share personal data with third parties.
Can I control what content my child sees?
Can I control what content my child sees?
Yes, parents have full control over content. You can set preferences for themes, characters, and story types. All generated content goes through our safety filters before being presented to children.
4 Subscription & Pricing
Is Fairy Tales free?
Is Fairy Tales free?
Fairy Tales offers a freemium model. You get access to several stories for free, with premium subscriptions available for unlimited story generation, additional voices, and premium features.
What's included in the premium subscription?
What's included in the premium subscription?
Premium subscribers get unlimited AI story generation, access to all voice narrators, priority customer support, advanced personalization options, and new features as they're released.
Can I cancel my subscription anytime?
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time through your App Store account settings. Your subscription will remain active until the end of the current billing period.
5 Technical Support
Which devices support Fairy Tales?
Which devices support Fairy Tales?
Currently available on iOS devices (iPhone and iPad) running iOS 14 or later. Android version is coming soon. The app is optimized for all screen sizes.
I'm having trouble with the app. How can I get help?
I'm having trouble with the app. How can I get help?
Contact our support team at support@fairytales.app or through the in-app help section. We typically respond within 24 hours and offer support in multiple languages.
How often do you add new features?
How often do you add new features?
We regularly update Fairy Tales with new features, story themes, and improvements. Major updates are released monthly, with smaller improvements and new content added weekly.
Still have questions?
If you have other questions, don't hesitate to contact us. We're happy to help!
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